Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations..

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

 

Business Analyst (#28078) at Momentum iX

Role Purpose

Conduct analysis of business needs in an agile fashion in order to provide software application solutions focused on delivering business value. Together with a range of business, technical and technology stakeholders, you will help design and implement innovative solutions to meet business objectives.

Responsibilities and work outputs

  • Identifying, investigating and analyzing problems faced by business; propose documented solutions that fully address the business requirements needed to optimize the business.
  • Keeping abreast of market changes and internal system developments ensuring that all new processes align to best practices.
  • Accountable for soliciting requirements and solution design through conducting requirement session (JAD), interviews and reviewing (extracting info) existing documentation.
  • Collaborating with stakeholders to document business process maps, business requirement definitions and business requirements specifications.
  • Developing and documenting detailed functional and non-functional requirements specifications in line with standards.
  • Critically evaluating business processes in order to establish time and cost parameters and make innovative recommendations that will positively impact the business.
  • Investigating and analyzing alternative solutions and propose the best approach to meet a business needs.
  • Developing solutions that encompass the entire system (people, process and technology).
  • Assisting in the identification of risks and issues pertaining to the implementation of the solution requirements.
  • Documenting the impact and interactions of business process and requirements to support system design and development.
  • Contributing to the successful implementation of projects in order to achieve the business outcome.
  • Modelling the data requirements to support the new solution on a functional level.
  • Designing test scenarios based on system functionality.
  • Supporting integrated systems testing and review testing results.
  • Participating in quality reviews and implement corrective measures to enhance the solution.
  • Identifying and analysing deficiencies, loopholes, etc. in operational processes and propose a way forward to effectively deal with them.
  • Investigating and proposing process optimization opportunities in the context of best practice and improved operational efficiency.
  • Developing and maintaining productive working relationships with peers and organisational role players to achieve optimal cross process integration.
  • Building strong relationships through providing specialist know-how and leadership to others, expressing positive expectations.
  • Contributing to the development of business cases for proposal to decision-making bodies.

Competencies required

  • Customer/ Stakeholder Commitment
  • Business Acumen
  • Drive for Results
  • Leads Change and Innovation
  • Reporting and Interpretation
  • Collaboration
  • Impact and Influence
  • Self-Awareness and Insight
  • Diversity and Inclusiveness
  • Institutional Process Analysis & Redesign

Experience and Qualifications

  • 5+ years' experience as a business analyst
  • Relevant degree
  • Experience and sound knowledge of Agile methodologies and continuous delivery models
  • IIBA membership (preferred)
  • Certified Business Analysis Professional (CBAP) certification (preferred)

 

 

 

 

Please submit your application via our Careers page on www.momentummetropolitan.co.za

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.

Closing Date

31 January 2019

Contact Details

IVONE TSIMONG

[email protected] (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)

0126737726

All positions will be filled in accordance with our Employment Equity plan.

We also encourage people with disabilities to apply.

 

 

Through our client-facing brands Metropolitan and Momentum, with Momentum Multiply (our wellness and lifestyle rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

 

Head of Safety (#27151) at Client Engagement Solutions

Role Purpose

The Head of Safety will be responsible for managing the safety solutions within the Multiply product offering. Management encompasses the process of researching, evaluating, strategizing for, and driving the implementation of cutting edge digital and technical solutions across the Safety product value chain. The Head of Safety's main objective is to focus on and drive positive safety behaviour through the Safety Product's digital presence.

Responsibilities and work outputs

Accountabilities:

  • Keep up to date with technological enhancements and competitive movements related to trends in the personal safety, home safety, and driving safety spaces.
  • Drive consumer research and insights around the interaction that clients have with the solution as well as the integration of the Safety solution within the Multiply product offering
  • Take and manage the risks associated with the solution in relation to relevant consumer protection acts.
  • Managing the delivery through the squad, choosing the most appropriate technology solutions to support the Safety solution.
  • Define and manage the customer journey associated with these solutions and formulate a roadmap for future improvements.
  • Develop product requirements through translation of client needs into technical requirements and maintain these requirements through iterative improvements and developments
  • Uphold the responsibility and accountability of driving the delivery of the squad according to agreed outcomes both from a commercial and timeline perspective.
    Engage with Stakeholders in a client centric manner - Client Services
  • Engage with relevant internal stakeholders to create and maintain a close alignment to short term insurance with Multiply Product Rewards and Partner Rewards, in order to generate and link to the overall safety story.
  • Focus on client needs to meet the expectation attached to the products ability to influence positive behavioural changes and in turn mitigate insurance risks.
  • Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
  • Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes.
  • Provide regular reports on delivery of services against agreed service level agreements and in terms of overall client targets.
  • Build and maintain relationships with clients and internal and external stakeholders.

Effectively engage with teams – People.

  • Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
  • Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
  • Select and recruit suitably qualified talent in line with employment equity principles and mmi values
  • Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
  • Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.

 

Manage budget and implement sound financial controls - Finance
 

  • Measure and report on the value creation that the Safety solutions have for Multiply as well as MMI's different Momentum products.
  • Manage the budget associated with safety solutions and own a complete value chain of the full solution starting at marketing, the digital solution platform, operational processes and through to financial controls.
  • Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities.
  • Implement and provide feedback on the effectiveness of financial policy, practice and procedures: preventing illegal, unethical or improper conduct.
  • Implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure liability.
     

Competencies required

BUSINESS ACUMEN

Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.

CLIENT COMMITMENT

Anticipates, meets and exceeds client's needs by creating long lasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity.

DRIVE FOR RESULTS

Drive a sense of urgency, focus, accountability, agility and execution to deliver business results.

LEADS CHANGE AND INNOVATION

Actively leads change, does what is right for the business and drives continuous improvement through innovation.

COLLABORATION

Prioritizes the business interests of MMI and invests in the success of the group by aligning effort across divisions.

IMPACT AND INFLUENCE

Persuades, convinces, influences and inspires others, both within MMI and externally to win support, loyalty and gain commitment to the purpose of MMI.

SELF-AWARENESS AND INSIGHT

Manages self and relationships with others effectively and provides perspective in difficult situations.

DIVERSITY AND INCLUSIVENESS

Is sensitive to individual and cultural similarities and differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.

Experience and Qualifications

          •  Relevant post-graduate degree in either Engineering, Technology, or Business (preferred)
          •  6 –; 8 years of relevant working experience
          •  2 years previous experience in a Product Owner / Management role
          •  Have a high drive for technology and a focus on the internet of things
          •  Managed a cross-functional specialist team that is responsible for building solutions (beneficial)
          •  Previous experience in an Agile environment (beneficial)
          •  A high interest in inter-connectivity and technology driven inter-dependent systems

Please submit your application via our Careers page on www.momentummetropolitan.co.za

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.

Closing Date

31 January 2020

Contact Details

Puseletso Tsimong

[email protected] (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV's will be accepted. Only online applications submitted via our Careers page will be considered.)

0126737726

All positions will be filled in accordance with our Employment Equity plan.

We also encourage people with disabilities to apply.

 

 

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations..

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

 

Head IT: Business Analysis (#27831) at Client Engagement Solutions

Role Purpose

Deploy, manage, and upskill business analysts for the purpose of enabling functional and quality attribute success to meet business delivery needs, and actively engage with business stakeholders to improve on the implementation of the business analyst capability.

Responsibilities and work outputs

Drive for functional success – Internal process

  • Take proactive steps to understand the various business strategies, needs, and risks associated with the application of the Chapter's functional area
  • Deploy and allocate chapter members effectively and efficiently into properly aligned squads as per business requirements.
  • Build and sustain a relationship with relevant stakeholders for continuous performance feedback of chapter members.
  • Identify skill gaps and coming up with the plans to upskill employees when and as needed.
  • Address skill gaps through proactive application of various upskilling techniques, including training, coaching, knowledge transfer, and on-the-job mentoring etc.
  • Take responsibility for gaps in resource allocation, and proactively fill these gaps with the mutual understanding and inclusion of relevant business stakeholders.
  • Create an understanding and active engagements with the standardisation of best practices, and uphold these standards across tribes.
  • Generate a bigger picture understanding of the chapter landscape within CES through creating opportunities for chapter member participation and proactive cross-pollination of intellectual property.
  • Evaluate the current processes and way of work within each squad, tribe, and mesosystem, to improve and generate competencies in line with best practice.
  • Add specialist expertise and capacity support as per business need and demand.
  • Create and sustain an environment in which chapter members can approach, consult, and share ideas.
  • Build strong relationships with all stakeholders, including business.
  • Maintain communication channels and make sure that risks/issues are communicated timeously.
  • Conduct continuous Performance excellence for the chapter.
  • Keep a finger on the pulse of deliverables across initiatives and squads.
  • Partner with peers in coming up with capability solutions across areas.
  • Be involved in strategic decision making based on best practices within the chapter specialisation area.

Enable client centricity within area of responsibility - Client Services

  • Build and maintain relationships with clients and internal and external stakeholders
  • Deliver on expectations to clients and internal and external stakeholders in order to ensure that client expectations are managed
  • Make recommendations to improve client service and fair treatment of clients within area of responsibility
  • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
  • Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery
  • Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.
  • Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes

Effectively lead team- People

  • Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
  • Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
  • Select and recruit suitably qualified talent in line with Employment Equity principles and MMH values.
  • Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
  • Enable a collaborative culture and sharing community whereby information regarding successes, issues, trends and ideas are actively shared between team members.
  • Execute effective workforce planning practices to ensure that staffing requirements are accurately forecasted.
  • Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth.
  • Effectively manage performance within the team in order to ensure business objectives are achieved.
  • Encourage innovation, change agility and collaboration within the team.

 

Contribute to financial controls and Planning – Finance

  • Implement and compile budgets to minimise expenditure in alignment with tactical delivery plans.
  • Control the budget for area, including the authorisation of expenditures and implementation of financial controls.
  • Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.
  • Plan and implement a cycle of medium term improvements to drive pricing of services and products.
  • Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities.
  • Implement and provide feedback on the effectiveness of financial policy, practice and procedures: preventing illegal, unethical or improper conduct.
  • Implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure liability.
  • Investigate reported wilful acts of non-compliance to organisation policy and practice and report on findings.

 

Competencies required BUSINESS ACUMEN

  • Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.

TECHNICAL ACUMEN

  • Proven track record of analysing and solving for medium and large-scale enterprise solutions and systems. Understands how technology and systemic processes converge with business requirements to delivery maximum business value; Has a keen sense for functional and non-functional requirements; Experience with UML, common business and systemic diagrams and its related technology ecosystem.

CLIENT COMMITMENT

  • Anticipates, meets and exceeds client's needs by creating long lasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity.

 

DRIVE FOR RESULTS

  • Drive a sense of urgency, focus, accountability, agility and execution to deliver business results.

LEADS CHANGE AND INNOVATION

  • Actively leads change, does what is right for the business and drives continuous improvement through innovation.

 

COLLABORATION

  • Prioritises the business interests of MMI and invests in the success of the group by aligning effort across divisions.

 

IMPACT AND INFLUENCE

  • Persuades, convinces, influences and inspires others, both within MMI and externally to win support, loyalty and gain commitment to the purpose of MMI.

 

SELF-AWARENESS AND INSIGHT

  • Manages self and relationships with others effectively and provides perspective in difficult situations.

 

DIVERSITY AND INCLUSIVENESS

  • Is sensitive to individual and cultural similarities and differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.

 

Competencies required

  • Sense of urgency
  • Commercial thinking and business acumen
  • Design thinking and systems acumen
  • Strong technical skills and technology prowess
  • Strong stakeholder management

Experience and Qualifications

  • Minimum 5 years related working experience
  • Related IT Degree

 

          Please submit your application to [email protected]

 

 

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations..

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

 

UX Specialist (#26628) at Momentum Life

Role Purpose

Responsible to provide User Experience and design direction to a multi-disciplinary team of specialists who are committed to designing the future of financial services and delivering unique and innovative digital solutions and experiences. This role requires solid experience with user interface design, usability, user experience, web development technologies, and interfacing these technologies with front end user interface system.

Responsibilities and work outputs

   Ensure the best possible User Experience for the Momentum digital channels:
 

  • Follow a User Centered Design approach to execute on new business requirements as well as improve the overall experience.
  • Responsible for creative thinking, problem solving and design of the Momentum digital experience.
  • Incorporate market analysis, customer feedback, site metrics, and usability findings into designs.
  • Conduct user research such as usability testing and competitor reviews.
  • Wireframes and prototyping of user interfaces.
  • Excellent communication, presentation, and interpersonal skills.
  • Work in a collaborative team and work directly with developers for implementation of designs.
  • Identify and troubleshoot UX problems.
  • Provide regular reporting on the status of the user experience (analytics, conversions and Customer Experience metrics etc.)
  • Provide clear User Experience and design direction.
  • Provide direction and aid in the establishment and crafting of design standards in accordance with the organization's aims of client centricity and the team's goal of developing an omni-channel experience.
  • Encourage the use of the newly developed design system and equally aid in the progression of the system.
  • Provide aid and direction in the design of user interfaces; the construction of user experience flows, developing information architecture, conducting usability tests, and studying of customer journeys.
  • Promote and educate the importance of Customer & User Experience to internal and external teams.
    Performance and Growth (People).
  • Encourage a culture of innovation, exploration and teamwork.
  • Contribute to the coaching and developing UX skills and design talent within the team.

Competencies required

Business Acumen:

Understand the business, channel and user experience strategy. Provide design direction to best meet customer and business goals.

Customer/Stakeholder Commitment:

Anticipates, meets and exceeds customers and stakeholders' expectations. Has a high operational accountability and directly influences customer service through design.

Drive for Results:

Requires good time-management skills and the ability to work under pressure.

Leads Change and Innovation:

Challenge the status quo, does what is right for the business and the customer, and encourage continuous improvement and innovation.

Team player:

Create and maintain an open, positive working environment.

Collaboration:

Team spirit; strong communication skills to collaborate with various stakeholders.

Self-awareness and insight:

Manages self and relationships with others effectively, deals with ambiguity, uncertainty and pressure.

Diversity and Inclusiveness:

Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.

Growing talent and UX maturity:

Contribute to the coaching and developing UX skills and to growing design talent within the team. Promote and educate the importance of Customer & User Experience to internal and external teams.

 

 

 

Experience and Qualifications

  • Matric (essential)
  • Minimum of a Bachelor's Degree (essential)
  • Certified Usability Analyst (CUA) or similar certification would be desirable.2-4 years UX experience
  • Financial services experience is an advantage

 

Please submit your application via our Careers page on www.momentummetropolitan.co.za

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.

Closing Date

31 January 2019

Contact Details

JENNIFER LUTCHMIA

[email protected] (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)

0126753727

All positions will be filled in accordance with our Employment Equity plan.

We also encourage people with disabilities to apply.

 

 

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations..

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

 

Senior Java Developer (#28124) at Client Engagement Solutions

Role Purpose

You will be responsible for technical design, development, and implementation of end-to-end client facing applications, business/technical capabilities and frameworks.

Requirements

Languages:

  • Java SE
  • HTML
  • CSS
  • SQL
  • Python (limited)
  • JavaScript/NodeJS (an advantage)
     

Frameworks and specs:

  • Java EE 7+
  • JSR 286 Java Portlet Specification (an advantage)
  • Angular 2+
  • REST service design
  • Consuming SOAP based services
     

Runtimes and tools:

  • IBM WebSphere Application Server 8.x+ (an advantage)
  • IBM WebSphere Portal Server 8+ (an advantage)
  • IBM DB2 (an advantage)
  • IBM WebSphere MQ (an advantage)
  • Kubernetes / Docker (an advantage)
  • Spring Boot (an advantage)
  • Apache Maven
  • MyBatis
  • Gulp / Grunt
  • Less / Sass
  • Git
  • Mockito
  • Karma
  • Jasmine
  • Jenkins
  • Ansible

Methodologies:

  • Scrum

Responsibilities and work outputs

  • Design and develop Single Page Applications.? • Adhere to architecture principles and policies.
  • Experience designing n-tiered applications (multi layered architecture).
  • Contribute in design sessions.
  • Analyse impact of proposed changes to programs and provide estimates.
  • Produce code that is easily maintainable.
  • Produce code that adheres to functional and technical specifications.
  • Adhere to technical standards.
  • Produce code that is well documented.
  • Assist other developers.
  • Perform quality assurance checks / code reviews.
  • Contribute to the establishment of best practice standards.
  • Prepare technical specifications.
  • Perform unit and system testing.
  • Work closely with Devops to ensure deliverables are automated and monitored.
  • Ensure audit, security and access control requirements are adhered to.
  • Adhere to deadlines.

Competencies required

Business Acumen:

  • Understand the business, channel and user experience strategy.
  • Provide design direction to best meet customer and business goals.

 Customer/ Stakeholder Commitment:

  • Anticipates, meets and exceeds customers and stakeholders' expectations. Has a high operational accountability and directly influences customer service through design.

Drive for Results:

  • Requires good time-management skills and the ability to work under pressure.

Leads Change and Innovation:

  • Challenge the status quo, does what is right for the business and the customer, and encourage continuous improvement and innovation.

Team player:

  • Create and maintain an open, positive working environment.

Collaboration:

  • Team spirit, strong communication skills to collaborate with various stakeholders.

Self-awareness and insight:

  • Manages self and relationships with others effectively, deals with ambiguity, uncertainty and pressure.

Diversity and Inclusiveness:

  • Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.

Experience and Qualifications

  • At least 5 years of full time software development experience.</p>

 

Please submit your application via our Careers page on www.momentummetropolitan.co.za

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.

Closing Date

31 January 2019

Contact Details

IVONE TSIMONG

[email protected] (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)

0126737726

All positions will be filled in accordance with our Employment Equity plan.

We also encourage people with disabilities to apply.

 

 

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations..

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

 

Junior Digital Graphic Designer (#27894) at Client Engagement Solutions

Role Purpose

The Digital Graphic Designer will assist in multimedia design through digital and electronic media. This role will be responsible for the visual digital presence on web, mobile and social media platforms with a team of designers. These include; web designs, app designs, social, video editing, animation and illustration. This role will work collaboratively with copy writers, digital marketers and product owners across the business.

Responsibilities and work outputs

  • Design online media advertising, support graphics, animations and videos (statics, gifs, infographics, videos, etc).
  • Digital channels include; corporate website, online shop, social media, blog, app and relevant digital elements.
  • Understand and interpret brand consumer, and business needs, in order to develop innovative, creative, and results-oriented design solutions.
  • Proactively provide innovative ideas and design solutions in support of team objectives and initiatives.
  • Maintain relevancy in the field by monitoring digital trends, attending workshops and sharing innovations with the team.
  • Apply the digital CI based on the existing Corporate Identity.
  • Create an engaging and visually pleasing online experience.

 

 

Experience and Qualifications

  • Ability to design in the Adobe software suite (Photoshop, Illustrator and Flash.
  • Thorough understanding of digital platform design specifications.
  • Understanding functional design in web and app platforms.
  • The ability to manage projects from the concept to implementation.
  • Keep on top of digital design trends and developments in this area.
  • Apply a mobile first approach.
  • Matric and relevant certificate or diploma in graphic design.

 

Please submit your application via our Careers page on www.momentummetropolitan.co.za

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.

Closing Date

31 January 2019

Contact Details

IVONE TSIMONG

[email protected] (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)

0126737726

All positions will be filled in accordance with our Employment Equity plan.

We also encourage people with disabilities to apply.

 

 

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations..

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

 

Scrum Master / Agile Project Manager (#27898) at Client Engagement Solutions

Role Purpose

Monitor and ensure delivery on the end-to-end of business and technical deliverables from the initiation of product features through to production and post-production support.

Responsibilities and work outputs

DRIVE FOR SQUAD SUCCESS - INTERNAL PROCESSES

  • Provide support to the Programme Manager during the Quarterly Business Planning Process
  • Assist the Product Owner to ensure product backlogs are prioritised and in good shape across various squads
  • Facilitate ceremonies, ensure attendance of the ceremonies and ensure the Scrum team lives by the values and practices of their scrum
  • Ensure that all user stories are linked to an Epic and that sprint goals are clearly articulated
  • Ensure all components of the user stories are part of the sprint backlog (technical and non-technical)
  • Ensure each Sprint has a Sprint Goal that it is achievable and agreed to by the team
  • Log, commit and create visibility regarding the technical, business and external services to the sprint
  • Log, commit and create visibility regarding the production issues to the sprint and show the impact of production issues on the velocity and burn rate of each sprint
  • Co-ordinate dependencies and synchronise across teams where there is a dependency linked to the team's deliverables
  • Identify and remove any impediments and foster an environment for high performing team dynamics, continuous flow, and relentless improvement.
  • Create the relevant opportunities and spaces for effective communication between stakeholders
  • Track progress and communicate throughout the sprint (technical, business & external services)
  • Identify when a sprint goal is at risk, raise and work with the team to resolve and escalate to relevant stakeholders where necessary
  • Ensure the release of the sprint follows the right protocol
  • Communicate impact of each sprint on the quarterly release plan
  • Close the loop on retro items
  • Coach the team and focus on ever-improving team dynamics and delivery performance
  • Work with the product owner and chapter leads to ensure the success of teams through the overall review of the team's performance and taking action where necessary.
     

      ENABLE CLIENT CENTRICITY WITHIN AREA OF RESPONSIBILITY - CLIENT SERVICES

  • Build and maintain relationships with clients and internal and external stakeholders
  • Deliver on service level agreements applicable to clients and internal and external stakeholders in order to ensure that client expectations are managed
  • Make recommendations to improve client service and fair treatment of clients within area of responsibility
  • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
  • Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery
  • Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.
  • Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes
     

SELF-MANAGEMENT AND TEAMWORK -PEOPLE

  • Build strong relationships through providing specialist know-how and leadership to others, expressing positive expectations.
  • Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialisation.
  • Positively influence and manage change and offer specialist support where required.
  • Contribute to continuous innovation through the development, sharing and implementation of new ideas and involvement of colleagues and staff.
  • Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
  • Take ownership for driving career development
     

 

CONTRIBUTE TO FINANCIAL CONTROLS AND PLANNING - FINANCE

  • Contribute to the development of area specific budgets to minimise expenditure, in alignment with operational plans.
  • Identify solutions to enhance cost effectiveness and increase operational efficiency.
  •  Implement and provide input into governance processes, systems and legislation within area of specialisation.
  • Escalate unresolved policy and governance compliance issues via appropriate channels for investigation and resolution purposes
  • Provide input into the risk identification processes development and communicate recommendations in the appropriate forum.

Competencies required

BUSINESS ACUMEN

Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.

CLIENT COMMITMENT

Anticipates, meets and exceeds client's needs by creating long lasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity.

DRIVE FOR RESULTS

Drive a sense of urgency, focus, accountability, agility and execution to deliver business results.

LEADS CHANGE AND INNOVATION

Actively leads change, does what is right for the business and drives continuous improvement through innovation.

COLLABORATION

Prioritises the business interests of MMI and invests in the success of the group by aligning effort across divisions.

IMPACT AND INFLUENCE

Persuades, convinces, influences and inspires others, both within MMI and externally to win support, loyalty and gain commitment to the purpose of MMI.

SELF-AWARENESS AND INSIGHT

Manages self and relationships with others effectively and provides perspective in difficult situations.

DIVERSITY AND INCLUSIVENESS

Is sensitive to individual and cultural similarities and differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.

Experience and Qualifications

          •  Degree in Informatics or equivalent
          •  Agile certification is essential
          •  Experience in Jira and other project management tools
          •  Experience working with different framework different frameworks in Agile
          •  Experience as a project manager or scrum master preferred is preferred

 

Additional Information

ATTRIBUTES
          •  Build cooperation and mutual alignment
          •  Decisiveness
          •  Passionate about aligning efforts for productivity and delivery
          •  Commercial thinking and business acumen
          •  Strong stakeholder management

 

Please submit your application via our Careers page on www.momentummetropolitan.co.za

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.

Closing Date

31 January 2019

Contact Details

JENNIFER LUTCHMIA

[email protected] (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)

0126753727

All positions will be filled in accordance with our Employment Equity plan.

We also encourage people with disabilities to apply.

 

 

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations..

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

 

Finance Analyst (#27858) at Client Engagement Solutions

Role Purpose

Provide financial analysis and insights into order to support the CES Finance cluster. Responsible for the effective management and integrity of rolling forecasts for all CES clusters.

Responsibilities and work outputs

  • Review and deliver timeous, accurate and value-adding analysis and insight to stakeholders.
  • Contribute to the development of standards for financial reporting and analysis for CES in line with MMI principles.
  • Pro-actively collect and analyze financial data in order to assess probabilities and complete financial forecasts based on business requirements.
  • Build models to predict future expense base.
  • Design and visualize output to improve expense management and decision making.
  • Pro-actively create visualization of the insights identified from the financial analysis to assist business decision making.
  • Provide ad-hoc analysis and insight on specific issues.
  • Deploy data and analytics not just to inform but also to innovate on the core finance operating model.
  • Provide authoritative, expertise and advice to stakeholders.
  • Build and maintain relationships with internal and external stakeholders.
  • Deliver on service level agreements made with internal and external stakeholders in order to ensure that stakeholder expectations are managed.
  • Make recommendations to improve stakeholder service and fair treatment of stakeholders within area of responsibility.
  • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional stakeholder service.
  • Develop and maintain productive and collaborative working relationships with peers, clients and stakeholders.
  • Positively influence and participate in change initiatives.
  • Continuously develop own expertise in terms of professional, industry and legislation knowledge.
  • Contribute to continuous innovation through the development, sharing and implementation of new ideas.
  • Take ownership for driving career development.
  • Effectively manage time and ensure optimal productivity.
  • Ensure technical product and legislative knowledge is always current in order to propose the most relevant and innovative client solutions and comply with governance requirements.
  • Be self-confident, self-motivated and relentlessly pursue targets and goals.
  • Identify solutions to enhance cost effectiveness and increase operational efficiency.
  • Manage financial and other company resources under your control with due respect.
  • Provide input into the risk identification processes and communicate recommendations in the appropriate forum. Identify and successfully adopt new data and analytics tools and systems.
  • Support organization and technological advancements that will enable GWS Finance to better manage the cost base.
  • Supports efforts to educate stakeholders on how to use analytics effectively in decision making.
  • Identify key drivers of costs in order to implement Activity Based Costing.

Competencies required

  • Business Acumen
  • Client/ Stakeholder Commitment
  • Drive for Results
  • Leads Change and Innovation
  • Collaboration
  • Impact and Influence
  • Self-Awareness and Insight
  • Diversity and Inclusiveness

Experience and Qualifications

Minimum experience:

  • 3-5 years' experience in financial or business management.
  • Understanding of Financial Management in a group wide services environment.
  • Experience within a Financial Services environment (preferred).
  • Experience in effective management of financial analysis (preferred).
  • Experience in building models to predict the future expense base (preferred).
    Minimum qualifications:
     
  • BCom Accounting, Financial Management or Management Accounting.
  • CA (SA) or CIMA will be an advantage.

 

Please submit your application via our Careers page on www.momentummetropolitan.co.za

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.

Closing Date

31 January 2019

Contact Details

IVONE TSIMONG

[email protected] (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)

0126737726

All positions will be filled in accordance with our Employment Equity plan.

We also encourage people with disabilities to apply.

 

 

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations..

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

 

Field Marketer (#27466) at Client Engagement Solutions

Role Purpose

To drive the relationships with Multiply partners through their customer facing channels like store fronts, gyms and practices. Ensure Multiply has a brand presence at the various stores and sites. Define campaigns that all Multiply to engage with our members.

Responsibilities and work outputs

  • Perform monthly visits to all partners to ensure that the Service Level Agreement is met.
  • Assist partners to manage all branding and point of sale elements.
  • Initiate registration, branding and promotional campaigns within key partners' thereby driving acquisition and retention.
  • Contribute to the design, implementation and execution of promotions and exhibitions.
  • Build sustainable and profitable relationships with all partner managers as well as key players within the Client Engagement Solution business.
  • Implement any set and signed off store strategies in the partner environment.
  • Build and maintain strong relationships with partners store front managers, bios and nurses to ensure growth in partner performance and Multiply visibility.
  • Identify product training needs of partners, bios, nurses and arrange the relevant training.
  • Resolution of queries from partners, bios and nurses in collaboration with partner managers.
  • Plan strategies to increase revenue, drive acquisition and retention with partners.
  • Provide bios and nurses with the relevant information to keep them up to speed with any changes.
  • Part-take if the need arises in Wellness days as a support to the full initiative.
  • Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
  • Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.
  • Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes.
  • Provide weekly reports on delivery of services to all partners against agreed service level agreements.
  • Provide authoritative, expertise and advice to clients and partners.
  • Build and maintain strong relationships with clients and internal and external stakeholders.
  • Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments.
  • Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
  • Make recommendations to improve client service and fair treatment of clients within area of responsibility in all partner spaces.
  • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
  • Always up skill partners with the latest information so that the correct information is passed to our customers.
  • Live the MMI values.
  • Create a positive work climate and culture that energizes and gives meaning to work.
  • Demonstrate exemplary leadership behavior, through personal involvement, commitment and dedication in support of organisational values.
  • Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
  • Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.
  • Identify growth and personal development needs and schedule interventions to enable ongoing development, training and personal growth.
  • Effectively manage performance within the team in order to ensure business objectives are achieved.
  • Encourage innovation, change agility and collaboration within the team.
  • Control the budget for your area, this includes expenses and travel.
  • Plan and implement a visits cycle to help cut down cost and improve service delivery.
  • Research ways to improve our visibility at partner space in a cost effective way.

Competencies required

  • Business Acumen
  • Client/ Stakeholder Commitment
  • Drive for Results
  • Leads Change and Innovation
  • Motivating and Inspiring Team
  • Collaboration
  • Impact and Influence
  • Self-Awareness and Insight
  • Diversity and Inclusiveness
  • Growing Talent

Experience and Qualifications

  • Grade 12 / Matric
  • B.Comm degree (preferred)
  • 1-2 years' experience as field marketer
  • Project Management knowledge (Preferred)
  • Understanding of Rewards Programs (Preferred)

 

Please submit your application via our Careers page on www.momentummetropolitan.co.za

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.

Closing Date

31 January 2019

Contact Details

IVONE TSIMONG

[email protected] (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)

0126737726

All positions will be filled in accordance with our Employment Equity plan.

We also encourage people with disabilities to apply.

 

 

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations..

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

 

Pricing Analyst (#27599) at Client Engagement Solutions

Role Purpose

The pricing capability is key to ensuring that the Multiply programme reaches its business objectives. Pricing extends across all Multiply partners, wellness solutions and includes the impact assessment of Multiply on the profitability of Momentum products.

Responsibilities and work outputs

  • Regular pricing of existing Multiply partners.
  • Pricing and assisting with the business case for new Multiply partners.
  • Input into the budgeting, forecasting and analysis of experience monitoring for the Multiply programme.
  • Technical assistance from a pricing and value management perspective for the wellness solutions businesses and campaigns.
  • Form a detailed understanding of the attributes of a Multiply client (across all lines of business) including, but not limited to life expectancy, persistency, buying behavior, safe driving propensity, physical activity, health.
  • Consolidating value metrics across the Momentum product suite.
  • Provide input into the technical marketing capability where required.
  • Work with Business Intelligence (BI) to improve and ensure data quality.
  • Keep abreast of any legal or regulatory developments that may affect our business.
  • Produce regular and ad-hoc actuarial reports as required.

Competencies required

  • Results driven
  • Attention to detail
  • Ability to work across teams
  • Independent problem solving
  • Analytical

Experience and Qualifications

  • Bachelor of Science in Actuarial Science and good progress with exams.
  • Minimum 3 years' pricing experience in financial services/insurance.

 

Please submit your application via our Careers page on www.momentummetropolitan.co.za

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.

Closing Date

31 October 2019

Contact Details

IVONE TSIMONG

[email protected] (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)

0126737726

All positions will be filled in accordance with our Employment Equity plan.

We also encourage people with disabilities to apply.