MMI Holdings Limited (MMI) is a South African based financial services group listed on the South African stock exchange, the JSE.  The group operates in the market through several client-facing brands including Metropolitan and Momentum, South Africa’s number one cell captive insurer Guardrisk and wellness & rewards programme Multiply. MMI operates on the African continent, United Kingdom, and India through a direct presence, strategic partnerships and joint ventures.

MMI’s purpose is to improve the lifetime Financial Wellness of people, their communities and their businesses. Financial Wellness is a continuous process of planning and management for individuals, households and businesses, with the aim of affording expenses and achieving goals over one’s lifetime. Our promise to our clients is to be their Financial Wellness partner over this life-long journey, using our expertise and solutions to help them develop and reach their goals. Visit us at www.mmiholdings.co.za.

Role Purpose
Craft and deliver on the sales strategy to increase membership and drive key business outcomes.

Responsibilities and work outputs

  • Craft and implement the sales strategy to increase product uptake, encourage cross selling and enable product engagement.
  • Keep abreast with trends, legislation and best practices within the telesales industry in order to contribute the optimisation of the function.
  • Setting revenue targets for the products and setting key performance indicators.
  • Conduct industry benchmarking in order to inform quality standards and initiatives within the sales environment.
  • Develop and oversee the implementation quality assurance assessments, reporting processes and policies in line with business, compliance and client requirements.
  • Establish metrics to monitor and report on the effectiveness of business processes and practices in area of responsibility.
  • Develop client retention strategies and frameworks that focus on engagements that encourage clients to retain their product(s).
  • Analyse client retention trends and make recommendations to enhance products, service offering or service delivery to the client based on feedback.
  • Enhance system capability and usability to drive sales effectiveness and productivity.
  • Provide support to marketing and sales campaigns to ensure optimal uptake and influence of these initiatives.
  • Manage the selection and distribution of appropriate leads in line with campaigns requirements within the agreed timeframes.


Competencies required

  • Business Acumen
  • Client Commitment
  • Drive for results
  • Leads change and innovation
  • Collaboration
  • Impact and Influence
  • Self-awareness and Insight
  • Diversity and Inclusiveness


Experience and Qualifications

  • Minimum entry level qualification equivalent to Grade 12/NQF4 qualification
  • Degree in Commerce or Business Management (preferred)
  • 5-8 Years' experience in sales and distribution
  • Leads management experience
  • Business Process Optimisation experience
  • Call centre sales experience


Please submit your application via our Careers page on www.mmiholdings.co.za
To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.
Closing Date
5 February 2019
Contact Details
JENNIFER LUTCHMIA
jennifer-ann.lutchmia@mmiholdings.co.za (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)
0126753727
All positions will be filled in accordance with our Employment Equity plan.
We also encourage people with disabilities to apply.

MMI Holdings Limited (MMI) is a South African based financial services group listed on the South African stock exchange, the JSE.  The group operates in the market through several client-facing brands including  Metropolitan and Momentum, South Africa’s number one cell captive insurer Guardrisk and wellness & rewards programme Multiply. MMI operates on the African continent, United Kingdom, and India through a direct presence, strategic partnerships and joint ventures.

MMI’s purpose is to improve the lifetime Financial Wellness of people, their communities and their businesses. Financial Wellness is a continuous process of planning and management for individuals, households and businesses, with the aim of affording expenses and achieving goals over one’s lifetime. Our promise to our clients is to be their Financial Wellness partner over this life-long journey, using our expertise and solutions to help them develop and reach their goals. Visit us at www.mmiholdings.co.za.

Role Purpose
Support the delivery of sales and retention initiatives to enable growth of the Transactional Banking book. Operate as an enabler to sales and retention teams.

Responsibilities and work outputs

  • Execute effective sales and retention calls
  • Collate call and client data
  • Provide insights and feedback based on client engagements


Competencies required

  • Business Acumen
  • Client/ Stakeholder Commitment
  • Drive for Results
  • Collaboration
  • Impact and Influence
  • Self-Awareness and Insight


Experience and Qualifications

  • 2 years' banking experience
  • Banking certification (preferred)
  • Sales and retention experience
  • Sales and retention certification or training essential
  • Microsoft office experience –; excel intermediate required


Please submit your application via our Careers page on www.mmiholdings.co.za
To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.
Closing Date
11 December 2018
Contact Details
DASHALIA NAIDU
dashalia.naidu@momentum.co.za (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)
0126718911
All positions will be filled in accordance with our Employment Equity plan.
We also encourage people with disabilities to apply.

MMI Holdings Limited (MMI) is a South African based financial services group listed on the South African stock exchange, the JSE.  The group operates in the market through several client-facing brands including  Metropolitan and Momentum, South Africa’s number one cell captive insurer Guardrisk and wellness & rewards programme Multiply. MMI operates on the African continent, United Kingdom, and India through a direct presence, strategic partnerships and joint ventures.

MMI’s purpose is to improve the lifetime Financial Wellness of people, their communities and their businesses. Financial Wellness is a continuous process of planning and management for individuals, households and businesses, with the aim of affording expenses and achieving goals over one’s lifetime. Our promise to our clients is to be their Financial Wellness partner over this life-long journey, using our expertise and solutions to help them develop and reach their goals. Visit us at www.mmiholdings.co.za.

Role Purpose
To drive business decisions, support operations and influence business results by working within the company's business units and performing relevant analysis of the business.

Responsibilities and work outputs

  • Contribute to development of budgets to minimise expenditure and optimise profitability, in alignment with operational plans
  • Produce and deliver accurate financial metric
  • Investigate reported willful acts of non-compliance to organisation policy and practice and report on findings. Contribute to development of budgets to minimise expenditure and optimise profitability, in alignment with operational plans
  • Ensure accurate GL allocation of expenses
  • Contribute to the financial planning process within area
  • Identify opportunities to enhance cost effectiveness and increase operational efficiency
  • Manage financial and other company resources under your control with due respect
  • Provide input into the risk identification processes and communicate recommendations in the appropriate forum


Competencies required

  • Diversity and Inclusiveness
  • Self-Awareness and Insight
  • Impact and Influence
  • Collaboration
  • Leads Change and Innovation
  • Drive for Results
  • Client/Stakeholder Commitment
  • Business Acumen


Experience and Qualifications

  • Degree in Financial Management or Accounting
  • Honours in Financial Management or Accounting (preferred)
  • Registered with Chartered Institute of Management Accountants (CIMA) (preferred)
  • 3 – 5 years' relevant experience


Please submit your application via our Careers page on www.mmiholdings.co.za
To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.
Closing Date
7 December 2018
Contact Details
DASHALIA NAIDU
dashalia.naidu@momentum.co.za (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)
0126718911
All positions will be filled in accordance with our Employment Equity plan.
We also encourage people with disabilities to apply.

MMI Holdings Limited (MMI) is a South African based financial services group listed on the South African stock exchange, the JSE.  The group operates in the market through several client-facing brands including Metropolitan and Momentum, South Africa’s number one cell captive insurer Guardrisk and wellness & rewards programme Multiply. MMI operates on the African continent, United Kingdom, and India through a direct presence, strategic partnerships and joint ventures.

MMI’s purpose is to improve the lifetime Financial Wellness of people, their communities and their businesses. Financial Wellness is a continuous process of planning and management for individuals, households and businesses, with the aim of affording expenses and achieving goals over one’s lifetime. Our promise to our clients is to be their Financial Wellness partner over this life-long journey, using our expertise and solutions to help them develop and reach their goals. Visit us at www.mmiholdings.co.za.

Role Purpose
The Head of Advanced Analytics is responsible for a team of data scientists and data engineers that create and deliver data-driven solutions to business problems through the use of statistical models, machine learning algorithms, data mining and visualization techniques. The role requires leadership in problem definition, data collection and preparation, hypothesis generation and testing, model training and testing, and finally deployment and monitoring of model outputs. The Head of Advanced Analytics must manage diverse projects by liaising with executive sponsors, distributing work among the team members and monitoring their performance to ensure that deadlines are met timeously. The Head of Advanced Analytics should have both theoretical knowledge of and practical experience with a broad range of data science techniques so as to provide technical guidance to the team and strategic direction to the analytics function within CES.

Competencies required

Problem Definition

  • Lead the discovery processes with business stakeholders to identify problems and opportunities that may be addressed with statistical modelling or machine learning
  • Collaborate with business to define approach to resolution of key business problems or development of new business strategies
  • Contribute to the business by highlighting possible opportunities for process improvement and business value creation
  • Identify and develop the hypothesis testing framework and modelling approach to address the business requirements


Data Collection

  • Collaborate with subject matter experts to select the relevant sources of information
  • Identify available and relevant data, potentially leveraging new data collection processes such as social media
  • Extend company's data with third party sources of information when needed
  • Make strategic recommendations on data collection and experimental design incorporating business requirements and knowledge of best practices


Data Preparation

  • Prepare the data for analysis and modelling, which includes data cleaning, standardisation, transformation, dimension reduction and feature engineering
  • Use data summaries and visualization techniques to understand and explain data characteristics that will inform modelling approaches
  • Create training, validation and test sets for model building and performance assessment


Model Building

  • Identify a suitable metric to assess model performance
  • Identify and train suitable models/algorithms to discover patterns and make predictions
  • Extend existing code and develop custom code to implement statistical models, machine learning algorithms and data mining techniques for large datasets in a computationally efficient manner
  • Identify the computational requirements and resources required to train a complex algorithm on a large dataset
  • Compare model performance, select the best algorithm for the job and be able to motivate this choice in a non-technical manner


Reporting on Findings

  • Interpret results and translate findings into clear and actionable insights that can be easily validated with the project sponsor
  • Communicate findings to business with various skill levels and in various roles, presenting trends, correlations and patterns found in complicated datasets in a manner that clearly and concisely conveys meaningful insights
  • Generate concise reports with relevant visualizations and commentary for management
  • Train business users in the use of the models and interpretation of model output
  • Engage with IT to integrate the final model/algorithm into operational processes
  • Assist with monitoring and reporting on model accuracy after it has been embedded in operations


Experience and Qualifications

  • Masters/PhD in a quantitative discipline
  • At least 5 years’ experience leading an analytics team.


The candidate should also have the following:

  • Extensive experience with at least one programming language (e.g. Python), statistical package (e.g. R) and database language (e.g. SQL)
  • Deep theoretical understanding of statistical methods and machine learning techniques
  • Demonstrated ability to apply statistical methods and machine learning techniques to solve business problems
  • Demonstrated skills in formulating business problems to enable statistical modelling
  • Demonstrated ability to select the right statistical tools and techniques for the job
  • Experience translating statistical findings into business recommendations
  • Strong data visualization skills
  • Effective written and verbal communication skills
  • Ability to work independently
  • Willingness to both teach others and learn new techniques
  • Experience with distributed processing, cloud-based computing and big data would be an advantage


Please submit your application via our Careers page on www.mmiholdings.co.za
To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.
Closing Date
27 November 2018
Contact Details
DASHALIA NAIDU
dashalia.naidu@momentum.co.za (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)
0126718911
All positions will be filled in accordance with our Employment Equity plan.
We also encourage people with disabilities to apply.

MMI Holdings Limited (MMI) is a South African based financial services group listed on the South African stock exchange, the JSE. The group operates in the market through several client-facing brands including Metropolitan and Momentum, South Africa’s number one cell captive insurer Guardrisk and wellness & rewards programme Multiply. MMI operates on the African continent, United Kingdom, and India through a direct presence, strategic partnerships and joint ventures. MMI’s purpose is to improve the lifetime Financial Wellness of people, their communities and their businesses. Financial Wellness is a continuous process of planning and management for individuals, households and businesses, with the aim of affording expenses and achieving goals over one’s lifetime. Our promise to our clients is to be their Financial Wellness partner over this life-long journey, using our expertise and solutions to help them develop and reach their goals. Visit us at www.mmiholdings.co.za.

Role Purpose
To ensure that your team has the knowledge, skills, tools and competencies required to perform the required job within service level agreements. Create an environment that supports individual performance. Align processes with the company strategy.

Responsibilities and work outputs

  • Effective and consistent service delivery and support to all clients.
  • Building and maintaining objective working relationships with a variety of stakeholders, including product houses, operational support departments, SME's.
  • Identifying areas of risk and opportunity; and proposing and implementing solutions and alternatives.
  • Ensuring compliance with governance in terms of legislative and audit requirements.
  • Effective Management of all escalated queries and service level agreements.
  • Effective Distribution of Work and Resource Planning.
  • Efficient administration of services i.e.; Approval of leave applications and submission of reports.
  • Develop, coach and mentor assigned staff to build a high-performance culture.
  • Participate and support in the development and effective delivery of training for assigned staff.
  • Meeting transformation targets which include achievement of EE targets and development of ACI talent.
  • Manage own performance and development
  • Ensure effective and consistent service delivery and support to both internal and external clients in line with the Company Values and
  • Treating Customers Fairly Principles.
  • Live the Momentum values namely: Accountability; Diversity; Excellence; Innovation; Integrity; Teamwork.


Competencies required

  • Relationship Building
  • Resilient and adaptable
  • Persuasive and influential
  • Great communicator
  • Good at managing people
  • Customer-focused.
  • Supporting and cooperating


Experience and Qualifications

  • Matric (with maths and/or accountancy preferred)
  • A relevant tertiary qualification –; NQF level 7 preferred
  • A minimum of two years management experience preferred; and preferably from within a contact centre environment
  • Knowledge of Momentum products and systems preferred

Please submit your application via our Careers page on www.mmiholdings.co.za
To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.
Closing Date
26 November 2018
Contact Details
DASHALIA NAIDU
dashalia.naidu@momentum.co.za (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)
0126718911
All positions will be filled in accordance with our Employment Equity plan.
We also encourage people with disabilities to apply.

MMI Holdings Limited (MMI) is a South African based financial services group listed on the South African stock exchange, the JSE. The group operates in the market through several client-facing brands including Metropolitan and Momentum, South Africa’s number one cell captive insurer Guardrisk and wellness & rewards programme Multiply. MMI operates on the African continent, United Kingdom, and India through a direct presence, strategic partnerships and joint ventures. MMI’s purpose is to improve the lifetime Financial Wellness of people, their communities and their businesses. Financial Wellness is a continuous process of planning and management for individuals, households and businesses, with the aim of affording expenses and achieving goals over one’s lifetime. Our promise to our clients is to be their Financial Wellness partner over this life-long journey, using our expertise and solutions to help them develop and reach their goals. Visit us at www.mmiholdings.co.za.

Role Purpose
Develop and drive profitable client experiences through the creation of initiatives that improve and sustain good positive experiences.

Responsibilities and work outputs

  • Drive profitable client behaviour through the creation of initiatives such as client retention, loyalty, satisfaction, and improving the overall client experience.
  • Create a persistent focus on the client in the actions the business takes.
  • Foster direct and meaningful relationships with clients, acting as a mediator between the client and the business, especially when service shortfalls or special needs have surfaced.
  • Identify client pain points, define and monitor service standards, enable easy client navigation across the organization and create new ways to enrich the buying experience.
  • Improve client experiences by ensuring consistency across all channels of client interaction.
  • Implement client experience improvements/standards.
  • Build and maintain relationships with clients and internal and external stakeholders.
  • Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
  • Make recommendations to improve client service and fair treatment of clients within area of responsibility.
  • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
  • Develop and maintain productive and collaborative working relationships with peers and stakeholders.
  • Positively influence and participate in change initiatives.
  • Continuously develop own expertise in terms of professional, industry and legislation knowledge.
  • Contribute to continuous innovation through the development, sharing and implementation of new ideas.
  • Take ownership for driving career development.
  • Identify solutions to enhance cost effectiveness and increase operational efficiency.
  • Manage financial and other company resources under your control with due respect.
  • Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

Competencies required

  • Business Acumen
  • Client/Stakeholder Commitment
  • Diversity and Inclusiveness
  • Impact and Influence
  • Learning and researching
  • Planning and organizing
  • Passionate
  • Innovative
  • Team work and collaboration Experience and Qualifications
  • Degree in Business Management or Marketing
  • Post graduate qualification in client service, marketing or process optimization (preferred)
  • 3 years' experience in analysing client experience within a Financial or Insurance industry
  • Exposure to process optimization, client service, client data analytics and marketing
  • Highly proficient in use of Microsoft office; with expertise in use of excel
  • History of handling confidential information
  • Strong planning, project management and execution follow-through skills
  • Previous work experience in client feedback environment preferred

Please submit your application via our Careers page on www.mmiholdings.co.za
To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.
Closing Date
23 November 2018
Contact Details
DASHALIA NAIDU
dashalia.naidu@momentum.co.za (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)
0126718911
All positions will be filled in accordance with our Employment Equity plan.
We also encourage people with disabilities to apply.

MMI Holdings Limited (MMI) is a South African based financial services group listed on the South African stock exchange, the JSE. The group operates in the market through several client-facing brands including Metropolitan and Momentum, South Africa’s number one cell captive insurer Guardrisk and wellness & rewards programme Multiply. MMI operates on the African continent, United Kingdom, and India through a direct presence, strategic partnerships and joint ventures. MMI’s purpose is to improve the lifetime Financial Wellness of people, their communities and their businesses. Financial Wellness is a continuous process of planning and management for individuals, households and businesses, with the aim of affording expenses and achieving goals over one’s lifetime. Our promise to our clients is to be their Financial Wellness partner over this life-long journey, using our expertise and solutions to help them develop and reach their goals. Visit us at www.mmiholdings.co.za.

Role Purpose
The Payments Product Owner will be a member of the Transactional Products Team within Transactional Banking, who serves as the customer proxy. In this role, you are responsible for working with the Head of Transactional Products and other stakeholders to define and prioritize the product stories, thereby ensuring that the solution effectively addresses user needs while maintaining technical integrity.

Responsibilities and work outputs

  • Developing product requirements
    • With input from the Head of Transactional Products and other stakeholders, develop a consistent vision and requirements for new product features
    • Translate client needs into technical requirements for a product
    • Build a product roadmap of incremental improvements and iterative development
    • Engage with current and future customers to understand their needs and challenges
    • Work very closely with the development team in defining and growing the product, solving problems, and closely managing scope
    • Responsible to drive the delivery of the squad according to agreed outcomes both from a commercial and timeline perspective
  • Backlog grooming
    • With input from the Head of Transactional Products and other stakeholders, the Product Owner has the primary responsibility to enhance, groom, and maintain the backlog
  • Support sprint planning
    • During the sprint planning meeting, the Product Owner is the main source for user story detail and priorities.
  • Just-in-time story elaboration
    • Backlog items are elaborated into user stories for implementation. This may happen prior to the sprint, during sprint planning, or during the sprint itself. While any team member can write user stories and acceptance criteria, the Product Owner carries the primary responsibility.
  • Maintaining product feature baseline
    • The Product Owner is the person primarily responsible for accepting stories into the product baseline. This includes validation that the story meets user acceptance criteria is true to the product vision. In so doing, the Product Owner also fulfills a quality assurance function, focusing primarily on fitness for use.
  • Public facing documentation
    • Support marketing in the development of press releases and marketing collateral
    • Ability to effectively translate business into tech and vice versa in order to facilitate business requirements into technical implementations
    • Clearly articulate the product value-add to internal and external stakeholders.
    • Show commitment by doing whatever is necessary to build the best solution possible and that means being actively engaged with all teams
    • Understanding the big picture
    • Domain knowledge on internet technologies and internet security
    • Strong technical communication skills –; being able to share the product vision and exert technical influence
    • Knowing what will work; being able to empathize with customers, their needs, frustrations and wishes
    • Passionate about the user experience
    • Obsessed with optimizing a product to achieve the business goals

Competencies required

  • Business acumen
  • Client/ stakeholder commitment
  • Drive for results
  • Leads change and innovation
  • Collaboration
  • Impact and influence
  • Self-awareness and insight
  • Diversity and inclusiveness

Experience and Qualifications

  • 5 years' experience in banking
  • Finance / engineering or relevant degree (beneficial)
  • Previous experience in mobile payments systems such as development of a switch, or payment channels (i.e. Point of Sale, Internet Banking, USSD)
  • Systems engineering and/or requirements management exposure (beneficial)
  • Exposure to different software product development functions (programming, UI design, QA)
  • 2 years' experience in an Agile environment
  • Product management experience with a solid understanding of users, the market place, the competition and of future trends for personal finance management
  • Managed a specialist team that is responsible for building solutions (beneficial)


Please submit your application via our Careers page on www.mmiholdings.co.za
To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.
Closing Date
19 November 2018
Contact Details
DASHALIA NAIDU
dashalia.naidu@momentum.co.za (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)
0126718911
All positions will be filled in accordance with our Employment Equity plan.
We also encourage people with disabilities to apply.

MMI Holdings Limited (MMI) is a South African based financial services group listed on the South African stock exchange, the JSE.  The group operates in the market through several client-facing brands including  Metropolitan and Momentum, South Africa’s number one cell captive insurer Guardrisk and wellness & rewards programme Multiply. MMI operates on the African continent, United Kingdom, and India through a direct presence, strategic partnerships and joint ventures.

MMI’s purpose is to improve the lifetime Financial Wellness of people, their communities and their businesses. Financial Wellness is a continuous process of planning and management for individuals, households and businesses, with the aim of affording expenses and achieving goals over one’s lifetime. Our promise to our clients is to be their Financial Wellness partner over this life-long journey, using our expertise and solutions to help them develop and reach their goals. Visit us at www.mmiholdings.co.za.

Introduction
Transactional Banking wants to help individuals be smart about how they use their money so that they can save and grow their money effortlessly and then invest it, spend it or share it when needed. We are a savings led digital bank account with an integrated money management solution that helps people make better decisions about how they use their money. We are building:
A digital bank account that enables breadcrumb savings and smart spending;
Digital money management engagement that shows people how they use their money with insight on how to better use their money; and
Rewards and incentives that drive smart money management behaviour that helps individuals save and grow their money

Role Purpose
Collaborate with the Business Analysts, Developers, Service Agents, Product Owners and other stakeholders in the business to gain and in depth understanding of the current business processes

Responsibilities and work outputs

  • Assist business to map the current business processes
  • Perform root cause analysis on problem areas in the business
  • Collaborate with stakeholders to drive the gap analysis on current business processes
  • Facilitation of continuous improvement workshops to assist with gap analysis and to-be process definition
  • Definition of to-be processes with the goal of ensuring we provide an ideal client experience with (where possible/feasible) automated business processes
  • Collaborate with the relevant cross functional teams to implement improvement initiatives
  • Be involved in the design, development, testing and improvement of workflow solutions (IBM BPM) for Transactional Banking.
  • Implementing process and business measurements and tracking progress and improvement
  • Identifying and implementing continuous improvement initiatives and business improvement projects and quantify the impact thereof
  • Optimise the overlap between business capabilities and eliminate waste in current business processes and operations
  • Assist to embed the Transactional Banking BPM principles in the business
  • Drive operational excellence within the business


Competencies required

  • Engaging leadership - Ability to exert influence to achieve the objectives of continuous improvement
  • Communication and interpersonal skills - Ability to communicate effectively with all levels of the organization
  • Problem solving  - Ability to implement relevant solutions to situational problems or changes
  • Innovation - Ability to identify improvement opportunities


Experience and Qualifications

  • A university degree in Industrial Engineering - BEng(Industrial)
  • Minimum 8-10 years working experience in the field of Industrial Engineering
  • Previous experience in banking and/or insurance will be preferred.


Please submit your application via our Careers page on www.mmiholdings.co.za
To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.
Closing Date
16 November 2018
Contact Details
DASHALIA NAIDU
dashalia.naidu@momentum.co.za (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)
0126718911
All positions will be filled in accordance with our Employment Equity plan.
We also encourage people with disabilities to apply.

MMI Holdings Limited (MMI) is a South African based financial services group listed on the South African stock exchange, the JSE.  The group operates in the market through several client-facing brands including  Metropolitan and Momentum, South Africa’s number one cell captive insurer Guardrisk and wellness & rewards programme Multiply. MMI operates on the African continent, United Kingdom, and India through a direct presence, strategic partnerships and joint ventures.

MMI’s purpose is to improve the lifetime Financial Wellness of people, their communities and their businesses. Financial Wellness is a continuous process of planning and management for individuals, households and businesses, with the aim of affording expenses and achieving goals over one’s lifetime. Our promise to our clients is to be their Financial Wellness partner over this life-long journey, using our expertise and solutions to help them develop and reach their goals. Visit us at www.mmiholdings.co.za.

Introduction
Transactional Banking wants to help individuals be smart about how they use their money so that they can save and grow their money effortlessly and then invest it, spend it or share it when needed. We are a savings led digital bank account with an integrated money management solution that helps people make better decisions about how they use their money. We are building:

  • A digital bank account that enables breadcrumb savings and smart spending;
  • Digital money management engagement that shows people how they use their money with insight on how to better use their money; and
  • Rewards and incentives that drive smart money management behaviour that helps individuals save and grow their money


Role Purpose

  • To support clients with queries relating to the Multiply Visa Card. Deliver positive and seamless customer service during every interaction with the client in a considerate and timely manner.
  • Research, follow-up and resolve client enquiries and problems through effective engagement with clients, intermediaries, investors, product specialists, operations areas, and other internal or external staff in a timely and professional manner.
  • Adhere to Client Centric and Treating Customers Fairly Principles.
  • Understand, engage, and educate clients and/or intermediaries, increasing client insight and enhancing their financial wellness via our various engagement platforms.


Competencies required

  • Business acumen
  • Client/ stakeholder commitment
  • Drive for results
  • Leads change and innovation
  • Collaboration
  • Impact and influence
  • Self-awareness and insight
  • Diversity and inclusiveness


Experience and Qualifications

  • Matric/Grade12 (Accounting and Mathematics as subjects)
  • Computer literacy in MS Office essential
  • 2 years' Multiply service experience preferred.
  • 1 year experience in a banking environment (Preferred)
  • 2 years' Call Centre experience with proven knowledge of customer service principles and practices
  • Meet current performance standards.


Please submit your application via our Careers page on www.mmiholdings.co.za
To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.
Closing Date
7 November 2018
Contact Details
DASHALIA NAIDU
dashalia.naidu@momentum.co.za (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)
0126718911
All positions will be filled in accordance with our Employment Equity plan.
We also encourage people with disabilities to apply.

MMI Holdings Limited (MMI) is a South African based financial services group listed on the South African stock exchange, the JSE.  The group operates in the market through several client-facing brands including Metropolitan and Momentum, South Africa’s number one cell captive insurer Guardrisk and wellness & rewards programme Multiply. MMI operates on the African continent, United Kingdom, and India through a direct presence, strategic partnerships and joint ventures.

MMI’s purpose is to improve the lifetime Financial Wellness of people, their communities and their businesses. Financial Wellness is a continuous process of planning and management for individuals, households and businesses, with the aim of affording expenses and achieving goals over one’s lifetime. Our promise to our clients is to be their Financial Wellness partner over this life-long journey, using our expertise and solutions to help them develop and reach their goals. Visit us at www.mmiholdings.co.za.

Role Purpose
We are looking for an exceptional specialist to write compelling communications for Client Engagement Solutions (CES).

Responsibilities and work outputs

  • Ensuring that the brand of the business is upheld through communication initiatives;
  • Managing the full communication process and elements across all channels;
  • Editing all communications to ensure consistency in style, tone and format;
  • Providing ongoing communication support to all other departments within CES, ensuring that relevant communications are sent out in an accurate and timely manner;
  • Ensuring that synergies are established in terms of style, medium and content for all communications within the business;
  • Managing projects within agreed budget parameters;
  • Providing authoritative, expertise and advice to clients and stakeholders; and
  • Managing all administrative tasks that are related to the communications function.


Competencies required

  • Business acumen;
  • Client/ stakeholder commitment;
  • Drive for results;
  • Collaboration;
  • Impact and influence; and
  • Self-awareness and insight
  • Experience and Qualifications
  • Minimum of 5-8 years relevant Communications experience;
  • Experience within Financial Services, specifically Insurance and Rewards would be preferable;
  • Diploma or equivalent qualification in Marketing/Communications; and
  • Preferable: Degree/ Honours or equivalent qualification in Communications and/ or Marketing


Please submit your application via our Careers page on www.mmiholdings.co.za
To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.
Closing Date
13 October 2018
Contact Details
DASHALIA NAIDU
dashalia.naidu@momentum.co.za (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)
0126718911
All positions will be filled in accordance with our Employment Equity plan.
We also encourage people with disabilities to apply.

MMI Holdings Limited (MMI) is a South African based financial services group listed on the South African stock exchange, the JSE.  The group operates in the market through several client-facing brands including Metropolitan and Momentum, South Africa’s number one cell captive insurer Guardrisk and wellness & rewards programme Multiply. MMI operates on the African continent, United Kingdom, and India through a direct presence, strategic partnerships and joint ventures.

MMI’s purpose is to improve the lifetime Financial Wellness of people, their communities and their businesses. Financial Wellness is a continuous process of planning and management for individuals, households and businesses, with the aim of affording expenses and achieving goals over one’s lifetime. Our promise to our clients is to be their Financial Wellness partner over this life-long journey, using our expertise and solutions to help them develop and reach their goals. Visit us at www.mmiholdings.co.za.

Role Purpose
To ensure business growth through planning, directing, facilitating and managing business development activities ensuring delivery in accordance with the business strategy, with the aim to provide in-depth support to product house business development managers, marketing advisers, assistants and intermediaries. The role requires strong subject knowledge with the drive to take responsibility for sales growth and targets, networking and presenting. The successful candidate must have good business acumen, an in depth understanding of marketing principles, good negotiation skills, and take initiative.

Responsibilities and work outputs

  • Identify sales leads and initiate sales to increase and target growth;
  • Business development by analyzing the current situation, identifying gaps, evaluating measures to enhance the business, implementing these and then measuring the effectiveness of these solutions;
  • Pitch Multiply, and where required complimentary products, to new and existing clients;
  • Provide technical support on technical systems, concepts and solutions;
  • Maintain a good working relationship with various stakeholders, and arrange interactive sessions with them;
  • Follow up new business opportunities and set up meetings with clients;
  • Communicate new product developments to prospective and current clients;
  • Oversee the development of marketing literature;
  • Analyse and write reports on your findings; and provide management with feedback and recommendations;
  • Document all information and take responsibility for your administration; and
  • Live the Momentum values and comply TCF accordingly.

Competencies required

  • Business Acumen;
  • Client/ Stakeholder Commitment;
  • Drive for Results;
  • Leads Change and Innovation;
  • Collaboration;
  • Impact and Influence;
  • Self-Awareness and Insight; and
  • Diversity and Inclusiveness

Experience and Qualifications

  • A business related BA or BCom degree;
  • Certified Financial Planner (CFP) will be an added advantage;
  • A minimum of five years sales and marketing experience in the insurance industry; and
  • Experience in rewards programs preferable


Please submit your application via our Careers page on www.mmiholdings.co.za
To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.

Closing Date
9 October 2018
Contact Details
DASHALIA NAIDU
dashalia.naidu@momentum.co.za (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)
All positions will be filled in accordance with our Employment Equity plan.
We also encourage people with disabilities to apply.

 

MMI Holdings Limited (MMI) is a South African based financial services group listed on the South African stock exchange, the JSE.  The group operates in the market through several client-facing brands including  Metropolitan and Momentum, South Africa’s number one cell captive insurer Guardrisk and wellness & rewards programme Multiply. MMI operates on the African continent, United Kingdom, and India through a direct presence, strategic partnerships and joint ventures.

MMI’s purpose is to improve the lifetime Financial Wellness of people, their communities and their businesses. Financial Wellness is a continuous process of planning and management for individuals, households and businesses, with the aim of affording expenses and achieving goals over one’s lifetime. Our promise to our clients is to be their Financial Wellness partner over this life-long journey, using our expertise and solutions to help them develop and reach their goals. Visit us at www.mmiholdings.co.za.

Role Purpose
To drive the relationships with Multiply partners through their customer facing channels such as store fronts.

Responsibilities and work outputs

  • Performing monthly visits to all partners to ensure that the Service Level Agreement is met;
  • Assisting partners to manage all branding and point of sale elements;
  • Initiating registration, branding and promotional campaigns within key partners thereby driving acquisition and retention;
  • Contributing to the design, implementation and execution of promotions and exhibitions;
  • Building sustainable and profitable relationships with all partner managers as well as key players within the Client Engagement Solution business;
  • Implementing any set store strategies in the partner environment;
  • Building and maintaining strong relationships with partners store front managers to ensure growth in partner performance and Multiply visibility;
  • Identifying product training needs of partners and arrange the training;
  • Resolving queries from partners in collaboration with partner managers and
  • Planning strategies to increase revenue, retention and drive acquisition with partners


Competencies required

  • Business Acumen;
  • Customer/ Stakeholder Commitment;
  • Drive for Results;
  • Collaboration;
  • Impact and Influence;
  • Self-Awareness and Insight; and
  • Diversity and Inclusiveness


Experience and Qualifications

  • Grade 12 / Matric;
  • B.Comm degree (preferred);
  • 1-2 years' experience as a Field Marketer;
  • Project Management knowledge (Preferred); and
  • Understanding of Rewards Programs (Preferred).



Please submit your application via our Careers page on www.mmiholdings.co.za
To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.
Closing Date
19 August 2018
Contact Details
KEENAN VOLKWYN
keenan.volkwyn@mmiholdings.co.za (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)
tel: 27126844063
All positions will be filled in accordance with our Employment Equity plan.
We also encourage people with disabilities to apply.