Service Commitment

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FAQs

There is no catch. There are, however, some easy-to-understand terms and conditions that you need to take note of. These can be accessed by clicking here.

It’s very simple. You just let us know and state your option to the service agent (who will log the claim). You will receive confirmation of the outcome within 48 hours.

We will make a contribution to the MMI Foundation on your behalf and assist you with getting a Multiply Money facility set up.

Yes indeed. You have the choice to donate the R50 to the MMI Foundation Youth Employment initiative which focuses on youth development.

No, unfortunately not. One commitment claim will be processed per service request (this could include a phone call, an email etc.).

The MMI Foundation is an independent, non-profit company that integrates the corporate social investment initiatives of MMI Holdings. The foundation was set up to distribute CSI funds to non-profit organisations and institutions working towards the development and empowerment of the broader community.

Need help?

For all queries, contact our support team. We’re happy to help. Our business hours are 07:00 to 19:00 weekdays, excluding public holidays.

International clients please call us on +27 12 675 3026